After doing some research on the web on cleaning a scrollwheel of this particular model, I thought I'd help somebody who might need it. First of all, I'd recommend you clean the area of the mouse with a slightly damp towel to remove dirt. Be sure not to clean the laser. Next, use a slightly damp towel to remove the dirt on the top portion of the mouse. Do not bother with the scrollwheel, we'll get to that when we open it up. Now, look at the front top portion of the mouse where the buttons begin. Notice how there are little plastic processes in place through-out various places on the mouse. Slowly, and carefully, push up on the bottom of the plastic with a finger nail to wedge it open. Remove the top and use some compressed air to remove of the dirt and dust that may have collected on the internal part of the mouse. Now, carefully, use the damp towel to clean the scrollwheel and be sure to rotate it so you get every spot. Now place the top of the mouse back on, and you're all set.
The reason I'm posting this is because everytime I used the scrollwheel to go up and down the page, it would sometimes jump in the oposite direction that you're trying to use. This method worked for me, and it works like it was brand new again. If this doesn't work, I guess you're out of SOL. Either live with it, return it (assuming you had bought it in the last 30 days), buy a new one, or call up HP Tech. support. Seeing as you'd probably be better off saving your money and trying to fix it yourself, because most optical mouses don't come cheap.
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